At It's All Dough, we strive to provide our customers with the highest quality products. Due to the nature of our business and the perishable nature of our products, we do not accept returns or offer refunds. We apologize for any inconvenience this may cause.

 

1. Product Quality: Our cookies are freshly baked and made with the utmost care. We ensure that all our products meet strict quality standards before being sold. We cannot guarantee the quality of the product after it has been delivered, as it may be subject to improper storage or handling.

 

2. Customer Satisfaction: We take pride in delivering exceptional customer service and will make every effort to address any concerns or issues with our products promptly. If you have any questions or concerns about your order, please contact our customer support team and we will be happy to assist you.

 

3. Exceptions: In the unlikely event that there is a mistake or error on our part with your order, please contact us within 24 hours of delivery and we will work to resolve the issue to your satisfaction. Please carefully review your order and ensure it meets your expectations before finalizing your purchase.

 

We appreciate your understanding of our no-return policy. Should you have any further questions or need assistance, please don't hesitate to contact our customer support team.